Shipping Policy

1. No Shipping of Frozen Goods

We do not ship frozen goods at this time. All frozen products must be picked up in-store.

2. In-Store Pickup

• Order pickups are available by appointment only and must be scheduled in advance.
• Pickups can only be made during store hours. Please check our store hours before booking an appointment.

3. Local Direct Delivery

• We offer local direct delivery on an appointment or scheduled basis.
• Delivery times and dates will be arranged based on availability.

4. Delivery via Courier

• Orders shipped through a third-party courier are subject to the courier's policies and delivery timelines.
• We are not responsible for any loss or damage that may occur during transit, as this is the liability of the third-party courier.
• Customers are encouraged to track their orders and report any issues directly to the courier.

For any further questions, please contact us before placing your order.